Privacy Policy

Last Updated: 6 July 2026

Introduction

Committed IT Services ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). 

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or interact with our services.

What Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Company name
• Information submitted through website forms
• Technical information such as IP address, browser type and device information

We may also collect website usage information through cookies and analytics tools.

How We Collect Information

We collect personal information when you:

• Complete a contact form
• Request information, support or a quotation
• Subscribe to communications from us
• Interact with our website

Some information is collected automatically through cookies and website analytics.

How We Use Your Information

We use personal information to:

• Respond to enquiries and support requests
• Provide products and services
• Send relevant business communications
• Improve our website and services
• Meet legal and regulatory obligations

We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

Disclosure of Personal Information

We may disclose your personal information to:

• Employees and contractors who require access to perform their duties
• Technology and service providers who support our business operations
• Professional advisers such as accountants, insurers or legal advisers
• Government authorities where required by law

We do not sell personal information to third parties.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and gather website usage statistics.

You can configure your browser to refuse cookies; however, some website features may not function correctly.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below.

Marketing Communications

We may occasionally send information about our products, services or industry updates.

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

Overseas Disclosure

Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate privacy and security protections are in place.

Complaints

If you have a concern about how we handle your personal information, please contact us.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

For privacy enquiries, access requests or complaints, please contact:

Privacy Officer Committed IT Services Pty Ltd 

Email: privacy@committedit.com.au 

Address: 4/59 Keele Street Collingwood, VIC, 3066